Your Challenge is Our Challenge: Let Us Show You How We Are Committed to Taking Care of Our Customers

Posted: Jun 9, 2017

Here at T.H. Glennon, we strive to set ourselves apart from other mulch colorant companies by not just focusing on providing the highest quality colorants for your recycled wood, concrete, rubber and aggregate, but also by providing unmatched customer service. As a family-owned and operated business, we care about the relationships that we build with our clients, which is why we go to great lengths to take care of them.

How We Care for Our Customers

We have been doing business for more than 50 years and are extremely proud of the reputation that we’ve earned for the quality of our customer service. We are pleased to help clients meet their unique needs, whether it’s choosing a new colorant, selecting new equipment or designing a new process. The following are a few ways in which we are able to maintain such high customer service standards.

  • We deliver — If you’re in need of a large amount of colorant — then don’t worry. We have the high capacity required to handle large seasonal volumes of business and tractor trailer trucks that will deliver to your location.  No other mulch colorant supplier provides this level of service.  We work hard to deliver the quality mulch colorants you require, on-time to meet your customers’ demands.
  • Our highly trained and experienced sales reps — We make sure that all of our sales reps have in-depth industry knowledge so that we can satisfy the unique needs of any business, whether you are well established or not.
  • Our focus on constant innovation — Constant innovation is an important part of our business. We encourage innovation not only to keep up with changes within the industry, but also to provide the best available products to our customers.

For example, our Mulch Color jet improved the mulch colorant process and resulted in the most efficient add-on coloring system. We even found a way to extend the life of our customers’ colored mulch through the use of our Mold and Fungus Resistant Additive.

  • Our ability to provide quick distribution — We have the resources necessary to be able to get to the market as quickly as possible.
  • Our dedication to quality — Last but not least, we care greatly about the quality of our colorants. Not only will our Colorfast Colorants adhere to wood and rubber surfaces once it’s been dried, it will not wash off.

We also provide a mold-resistant additive that will help prevent the growth of mold or fungus on your mulch. Additionally, our colorants were designed so that a small amount goes a long way to providing vibrant and long-lasting colors that will last for a season or longer. Essentially, we strive to ensure that our customers get the most “bang” for their buck.

Importance of Caring for Our Customers

The importance that we place on caring for our customers cannot be overstated. Here at T.H. Glennon, we make it our business to stand out as one of the best mulch colorant companies in the industry, and we do this by placing an emphasis on customer service and quality.

Interested in learning more about our mulch colorant products and services we offer? Contact us today!

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